Our System Upgrades
What are we doing?
At C&C over the past year, we have been working to upgrade our systems to increase efficiency, stability, and security, whilst most importantly, improving our customer’s experience by;
- Providing more accurate estimated order delivery times with vehicle tracking technology
- Paperless delivery notes via *SmartPod hand-held technology including instant delivery amendments and proof of delivery (EPOD)
- Moving exclusively to an e-billing platform
What will this mean for you and your business
There will be some temporary changes to your order and delivery days taking place on the following dates;
| Weds 12 October | Thurs 13 October | Fri 14 October | Sat 15 October | Sun 16 October | Mon 17 October | Tue 18 October |
| *12:30 order cut off for deliveries 13/10 | Final Deliveries | Closed | Closed | Closed | Re-open 09.00 orders | Deliveries as usual |
* If you order via EDI, your current order cut off time still applies
If you only receive a Friday or Monday delivery your Account Manager will be in touch to discuss an alternative delivery option.
Do I need to do anything?
We require you to complete the following:
- Confirm the correct email address for your delivery notes by completing this form.
- If you currently access your account documents via the Swisspost Portal, we will now require you to register with Softco. You will receive an email from C&C-AR-noreply@softco.com to set up your account on Monday 17th October.
Who can I speak to?
If you have any queries regarding these changes and what they mean for your business, please speak to your Account Manager in the first instance, who will be happy to help.
Thank you for your co-operation and continued support as we make these changes.